Oaks Wellington Hotel

The hotel is situated in a great location, conveniently close to shopping centers and a variety of dining options. The room was quite comfortable, with a great bed and pillows that ensured a good night's sleep. I appreciated the breakfast, which offered a variety of excellent options, as well as the wonderful dinners. The front desk staff, restaurant team, and chef were all incredibly friendly and made the experience even more enjoyable. However, I did notice that there were quite a few hairs on the carpets, indicating that they may not have been cleaned thoroughly. Addressing this issue could greatly enhance the overall experience for future guests.

The staff were super friendly, they looked after our bags before check in. We'd put in the booking notes that it was my birthday, and the staff said happy birthday. They had put a plate in the room with happy birthday on it in chocolate with a couple of little biscuits. It was really sweet! The shower was great, and the bed was super soft. It was all really clean. Breakfast was amazing, so many choices from healthy to big breakfast, eggs anyway you like and lots of different options!

Here's a rewritten version: Hotel Review: I recently had the pleasure of staying at this hotel, and overall, I was impressed with the service and amenities. However, there was one notable inconsistency that left a bit of a sour taste. One of the highlights of my stay was the breakfast option, which I had prepaid for. On the second day, when I asked the restaurant staff if I could take my breakfast to my room, they kindly obliged. However, on the third day, when I made the same request, a different supervisor informed me that this was not allowed. I was disappointed by this inconsistency, and I couldn't help but feel that the rules should be applied uniformly. It's understandable that policies may change, but it's essential to communicate these changes clearly to both staff and guests. To improve the guest experience, I suggest that the hotel establish clear, consistent policies and communicate them effectively to all staff members. This would help avoid confusion and ensure that guests receive the same level of service throughout their stay. Despite this hiccup, I would still recommend this hotel to others.

A warm and smiley welcome from the receptionist when we arrived at the hotel. The room was clean and tidy. Possibility to ask for two single beds instead of a queen / king size bed.

Loved the bed, big and comfortable. Lovely bathroom and great shower. Air con was great and able to be regulated in the room. Room was really spacious. Although I didn't use it the Room service apparently was available 24 hours Really nice restaurant and reasonably priced compared to city restaurants I would definitely stay here again. Location handy for walking anywhere.